1. Minimum Order Size: The minimum shippable order size is $250, exclusive of freight and miscellaneous charges. If the original order as placed exceeds $250, VENDORGROVE may, at its option, decline to ship orders below the minimum. Individual Vendors may require a minimum order specific to their brand.
  2. Warranty and Liability: VENDORGROVE warrants products to be of merchantable quality and makes NO OTHER WARRANTIES OR STIPULATIONS OF ANY KIND, EXPRESS OR IMPLIED. Liability for loss or damage due to the use of seller’s products is limited to the purchase price of the products. Seller shall not be liable for any consequential damages, losses, or expenses directly or indirectly arising from the use of the product, including, but not limited to, warehousing, labor, handling, and service charges not expressly authorized by the seller.
  3. Drop Ship Fee: Dealer shall pay a $10.00 Drop Ship Fee for all shipments designated to be shipped to a location other than the registered receiving address of the Dealer. Multiple Drop Ship fees or participation in the DropShipping program will be determined on a case-by-case basis.
  4. Payment Terms: Payment terms shall be communicated by a VendorGrove officer at headquarters. No Field Representative or third-party vendor is authorized to communicate payment terms to a Dealer, and any such attempted authorization shall be null and void.
  5. Return of Defective Products: A consumer attempting to return defective product (originating from a VendorGrove vendor) previously purchased from Dealer shall be instructed by Dealer to return such product for repair or replacement directly to the brand vendor or manufacturer (e.g., Casio America), and not to VendorGrove. Dealer shall not forward consumer returns to VendorGrove. Consumer-originated returns, whether direct or indirect, will not be honored by VendorGrove.
  6. Claims for Lost, Missing, or Damaged Products: All claims of lost, missing, or damaged products must be made within three (3) business days of receipt of shipment and must be accompanied by photos of the master carton(s) relevant to that claim. Thereafter, no claims shall be allowed without VendorGrove’s express authorization from a VendorGrove officer at headquarters. A Field Representative’s or third-party vendor’s authorization shall be null and void.
  7. Interest on Overdue Accounts: Dealer’s account will be automatically charged 2% interest per month (20% per annum) on amounts overdue beyond the time allotted in accordance with the “terms” section of the invoice.
  8. Returns Policy: Returns are subject to the terms and conditions of the brand and Vendor from which the Dealer received the product, as noted in the Vendor’s terms and agreements. VendorGrove sales are final.
  9. Defective and Damaged Products: No defective or damaged products can be returned to VendorGrove unless authorized by a VendorGrove officer at headquarters (not a field representative or third-party vendor). The VendorGrove officer will supply a Return Authorization Number (RA Number), which must appear prominently on the shipping label. Products must be shipped freight prepaid. ALL PRODUCTS RETURNED WITHOUT THE RA NUMBER DISPLAYED ON THE LABEL OR RETURNED ON A COD BASIS WILL AUTOMATICALLY BE REFUSED, AND SHIPPING CHARGES WILL BE BILLED TO THE DEALER. Returned products must be in the original carton with packing and instructions intact and in resellable condition.
  10. Repairs and Replacement: VendorGrove, at its discretion, will repair, replace, or credit (in that order of preference) initially defective products. UNDER NO CIRCUMSTANCES WILL VENDORGROVE PROVIDE WARRANTY, REPAIR, REPLACE, OR CREDIT MERCHANDISE THAT IS SHOPWORN, OBVIOUSLY TAMPERED WITH, BROKEN, OR ABUSED.
  11. Wholesaling Terms: Dealers warrant that the products purchased from VendorGrove will not be resold to any third-party wholesalers or resellers under any circumstances, whether these resellers are online, in brick-and-mortar stores, catalogs, or any other reseller environment, unless a ‘third-party seller agreement’ is signed by both Dealer and VendorGrove. Failure to adhere to these restrictions will result in the immediate termination of the Dealer’s account with VendorGrove.
  12. Internet Sales: Unless expressly authorized in writing by VendorGrove, Dealer warrants that it will not sell products purchased from VendorGrove or facilitate their sale directly to consumers on any website owned, affiliated, or controlled by Dealer. Failure to comply with these restrictions will result in the immediate termination of Dealer’s account with VendorGrove.
  13. Third-Party Online Sales: Dealer further warrants that it will not sell any products purchased from VendorGrove through third-party online sellers (e.g., Amazon, eBay, etc.) unless an ‘online seller agreement’ is signed by Dealer and VendorGrove, explicitly permitting such sales on each specified website. Failure to comply with these restrictions will result in the immediate termination of Dealer’s account with VendorGrove.
  14. Jurisdiction and Agreements: Any claims or disputes arising from the shipment of products described in this invoice shall be governed by the laws of the state of Florida. Agreements or understandings between VendorGrove and Dealer that are not explicitly stated in this invoice shall not be considered valid or enforceable unless they are in writing and signed by an officer of VendorGrove.

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